Frequently Asked Questions

Got questions about Puggle? We have answers. If you cannot find what you are looking for, contact us at support@puggle.es.

What is Puggle?

Puggle is an anonymous random chat platform where you can connect with strangers, share content, and reconnect with people you have met before. We believe in zero censorship within legal boundaries.

Is Puggle really anonymous?

Yes. When you visit Puggle, you are automatically assigned an anonymous account. Your identity is randomly generated and stored locally in your browser. No email or personal information is required.

Do you save my chat history?

Currently, all chat messages are kept in-memory only and not saved to disk. We reserve the right to store chat history for up to 180 days if illegal activity is detected.

Can I reconnect with someone I met?

Yes. Puggle allows you to bookmark connections and find people you have chatted with before while maintaining anonymity.

What types of content can I share?

You can share images, voice clips, videos, and files. All shared content must comply with our chat rules and legal standards.

Why are VPNs prohibited?

VPNs and proxy services are prohibited for security and moderation reasons. They are commonly used to evade bans or harass other users.

What happens if I get reported?

Moderators may review recent messages surrounding the incident. Depending on severity, actions include warnings, temporary bans, or permanent bans.

How do I report someone?

Use the report button within the chat interface and provide as much detail as possible.

Can I use Puggle on mobile?

Yes. Puggle works on mobile devices and can be installed as a Progressive Web App.

Is there an age restriction?

Yes. You must be at least 18 years old to use Puggle.

What data do you collect?

We collect minimal data such as IP addresses for security purposes and basic analytics. Full details are available in our Privacy Policy.